Olive & Bread Italian Restaurant
Project Title: Olive & Bread – Restaurant Reservation System
Client: Kommar PLC (Olive & Bread)
Overview and Challenge
Olive & Bread, a premier Italian fine dining restaurant in Addis Ababa, Ethiopia, needed a seamless online reservation system to enhance customer experience and streamline table bookings. The challenge was to integrate a reliable, user-friendly reservation platform that could handle high demand, provide real-time availability, and align with the restaurant’s elegant brand identity. The system also needed to reduce manual booking efforts for staff while ensuring a smooth experience for diners.
Solution
I developed a custom reservation system for Olive & Bread by integrating Resos, a powerful restaurant reservation platform, into their existing website. I designed an intuitive and visually appealing interface that matched the restaurant’s sophisticated aesthetic, ensuring a seamless user journey from browsing to booking. The system provides real-time table availability, automated confirmation emails, and a backend dashboard for staff to manage reservations efficiently. I also implemented mobile responsiveness to cater to on-the-go diners and added a QR code feature for quick menu access during the reservation process.
Tools Used
The Result
The new reservation system for Olive & Bread launched successfully, resulting in a 30% increase in online bookings within the first month. The integration with Resos reduced manual booking errors by 80%, allowing staff to focus on delivering exceptional dining experiences. Customer feedback highlighted the system’s ease of use, with 95% of users reporting a smooth booking process. The system has since become a key feature of the restaurant’s digital presence, enhancing operational efficiency and customer satisfaction.